SPOKANE, Wash. — The brand new digital well being system at Spokane’s VA Medical Middle is elevating considerations, which have been heard on Wednesday by the U.S. Division of Veterans Affairs Secretary.
The brand new system is supposed to make the transition from army service to veteran standing simpler. Nonetheless, there have been a number of hiccups alongside the best way.
Secretary Denis McDonough and Rep. Cathy McMorris Rodgers sat down with workers and veterans on the Mann-Grandstaff Medical Middle to speak about a few of the challenges they’re dealing with.
The brand new well being system, which launched in October, compiles all of the medical info of a veteran – from the time they have been within the army to now. Whereas it could look like a easy transition, the system has been something however, prompting the secretary to do a strategic assessment of it, and search for different cracks within the system.
“One factor I’m fearful about is the coaching. Are we giving our teammates right here entry to the whole lot they should get most outcomes for our vets?” stated McDonough.
He says he’s additionally fearful about morale, staffing and healthcare entry for vets.
A brand new well being system, first launched within the Northwest, was meant to make issues somewhat smoother. Nonetheless, Rep. McMorris Rodgers says she acquired a number of complaints about it: veterans weren’t getting their medicines, and docs and veterans have been receiving the fallacious ones.
“There’s definitely numerous work to be completed to get the well being document the place we wish it to be,” McMorris Rodgers stated.
Whereas it was about listening to these affected, it was additionally about determining what’s the subsequent step to repair these points.
“We predict they’re some issues that we will do and have been doing to make sure connectivity between our practitioners and the contractors to verify there’s fast flip round on questions,” McDonough stated.
The secretary’s assessment will final for one more month and a half, with the hopes of mending considerations for individuals who served our nation.
One choice already being made is entry to care. The VA Medical Middle introduced that it expects to open up a 24/7 pressing look after vets by the tip of the yr.
COPYRIGHT 2021 BY KXLY. ALL RIGHTS RESERVED. THIS MATERIAL MAY NOT BE PUBLISHED, BROADCAST, REWRITTEN OR REDISTRIBUTED.